| Name | Cargo Claims Handling Requirements |
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| Description | Eswatini Railway has prepared this guide to avoid misunderstanding about their claims handling process and make the process as efficient and simple as possible. |
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| Comments | - If damage or loss of your cargo is apparent upon receipt, you should notify yoyr cargo insurance underwriters immediately
- You should take a picture of the sound cargo. The picture should show not only the packaging or exterior of the damaged cargo but also the damaged goods or products.
- Eswatini Railway cargo claim policy is subject to 90 days from date of arrival at Matsapha. If you fail to action timely, our pbligation to handle your claim will expire. |
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| Validity From | 04-02-2019 |
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| Validity To | 09-09-1999 |
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| Reference | |
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| Technical Code | |
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| Agency | 93 |
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| Created Date | 2020-07-09 08:17:23 |
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| Updated Date | 2020-07-09 08:17:23 |
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| Status | Active |
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| Measure Type | General |
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| Legal/Regulation | The Customs and Excise Act, 1971 |
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| Un Code | |
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